1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. Are your kitchen toys safe for children?
Yes. All products are made with non-toxic, BPA-free materials and meet or exceed US safety standards for children’s toys.
6. What age range are the toys suitable for?
Most of our kitchen toys are recommended for ages 3 and up. Please check the product description for specific age guidelines.
7. Are the toys durable?
Yes. They are designed with sturdy construction to withstand enthusiastic pretend play.
8. Do the sets include accessories?
Yes. Many sets come with realistic play food, utensils, pots, pans, and other accessories to enhance the play experience.
9. Are the toys easy to clean?
Yes. Most pieces can be wiped clean with a damp cloth or mild soap and water.
10. Are they suitable for both boys and girls?
Yes. Our kitchen toys are designed to be gender-neutral and encourage creative play for all children.
11. Do you offer complete kitchen sets?
Yes. We have realistic toy kitchen sets with stoves, sinks, ovens, and storage for the full pretend cooking experience.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my order arrives damaged?
Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.